Meet Dan, 99designs Customer Advocate
September 1, 2009
Who is Dan Medcraft?
I would say Dan is a mixture of many things – Dan’s part Customer Service expert, part video game geek, part obsessive music fan, all wrapped up in a tattooed and pierced 6 foot frame (at least, when he’s in the right shoes). But most of all, Dan is someone that hates talking about himself in the third person.
What do you hope to bring to 99designs?
I’ve been fortunate enough in the past to be working for a lot of big name dot com companies over the years when they were in their initial growing and development phases, like eBay Australia and Yahoo Search Marketing, so I’ve seen what is needed to help a company and it’s member base grow in leaps and bounds. I’m looking forward to ensuring that 99designs has many of the same successes that others have had, all while making sure that we keep focus on our community. I know it’s a cliche, but honestly, I feel that our community is the most important asset we have and it’ll be my job to make sure we never lose sight of this. I’ve got a few plans up my sleeve for 99designs, so I’m very excited about the future.
What is the most surprising thing about yourself?
I think over the past few years, it’s been my inability to be content. I know that might sound weird, but I don’t think anyone should ever rest of the glories of their past. I’ve done some amazing things over the last few years, both professionally and personally and friends tell me I should be happy with what I’ve accomplished, but for me, that’s just not been enough – I’ve always had a sense that I can do more. I’ll achieve something in my life, and regardless of how large or small that accomplishment is, I’ll always sit back and think “now how can I do this again, only better?” I don’t ever want to slow down.