*update* the site is back up

We are having problems with one of our database servers, should be back shortly.

36 Responses to “Site Down for Maintenance”

  1. snugbrimm Says:

    how long do you think? do you have any possible clue? if not i understand

  2. Lyte Says:

    When you make the changes, can you make me the winner of the Rachel Reinhardt contest? =D

  3. Lachlan Donald Says:

    10-20 minutes.

  4. steve918 Says:

    D’oh, thanks for the heads up.

  5. Paul Annesley Says:

    Seems to be running nicely now :)

  6. Paul Annesley Says:

    A few designers may find that a design they submitted during the problem period is missing. Please resubmit if this is the case.

    Thanks for your patience, everyone.

  7. LJK Says:

    Couldn’t submit an entry w/ Opera
    but could w/ Firefox - huh?

  8. Lachlan Donald Says:

    There has been an open issue in Opera for a a while now, vote on http://99designs.uservoice.com for it.

  9. sway Says:

    I dont know why 99designs.com works on my dads laptop but not on my pc, I always have to logon to 99designs.com via a proxy. And only even sometimes through proxies it stops working. Its been really really slow for the past week

  10. pegatinas Says:

    I know of a contest holder that wants to end their contest early but does not know how. Can anyone help?

  11. snugbrimm Says:

    did anyone else experience the 99designs page shrink down to a little 20 x 20 square with guarantee still big and readable about an hour or so ago? It actually first shrunk to about 60 x 60 then 2 seconds it was 40 x 40 then 2 seconds and it was 20 x 20. That was really odd and i tried to go back and it did go to the page i was viewing before but it was still 20 x 20. I had to exit out of my whole browser and leave for an hour and then when i came back on it was fine….that was weird, anyone know what that was about?

  12. Paul Annesley Says:

    pegatinas: sure - the contest holder can find the design they wish to award and click on ‘award prize’ to declare the winner and end the contest early.

  13. Paul Annesley Says:

    snugbrimm: woah… :) I believe there were some DNS problems effecting a lot of sites in the last 24 hours or so - it might have been something to do with that.

  14. Nadia P Says:

    Seems that “contest won” emails are not being sent out? Anyone notice this?

  15. pegatinas Says:

    Paul, thank you very much. I think that was the problem. The CH wanted 6 designs so I guess they never thought of clicking on one to award the win.
    Thanks again, it makes so much sense!

  16. snugbrimm Says:

    @Nadia P: “winner announced” e-mails or “you have won a design prize” e-mails. i don’t ever get the “you have won a design contest prize” e-mails so i wouldn’t know but i haven’t gotten a “winner announced” e-mail in a long time either but contests have been won, so i just assumed they stopped sending the “winner announced” ones. i hope they are still on track with the “you have won” e-mails < :?

  17. snugbrimm Says:

    how does sway get his face up there and i get some fruity pink design in mine…? unfair…

  18. Paul Annesley Says:

    snugbrimm: check out http://www.gravatar.com/ and upload a picture for your email address.

  19. bombardierbob Says:

    Thanks Paul for the info!

  20. Daniel Bertman Says:

    Is anyone else getting the ‘invalid file format’ error when they try to upload a jpeg? It won’t let me upload a png or jpeg image file at the minute.

  21. loya Says:

    I can´t submit any entry, any body knows what´s happening?

  22. ABCisMe Says:

    Anyone else having trouble uploading? I am getting an error no matter what format my file is in or what browser I’m using…?

  23. createabit Says:

    I cannot view any of the entries full page view. It doesn’t matter if it is a jpeg or png file. Firefox is my browser. I didn’t start having this problem until today.

  24. oxygenestudios Says:

    I get a message “File uploaded in Screenshot or Thumbnail must be of type image/png, image/jpeg or image/gif” when I try to upload a design. Anybody? (I have tried all possible formats and different file sizes to no avail).

  25. snugbrimm Says:

    Thanks for the info Paul! Too bad I don’t have time right now, but peep this, I can’t upload pictures into contests! I get this message with all three file types: Errors Occurred:
    File uploaded in Screenshot or Thumbnail must be of type image/png, image/jpeg or image/gif Didn’t start having this problem til today and I’m on Internet Explorer…

  26. Squarelogo Says:

    I think it is fair to assume that everyone is having the issue. No new entries posted in hours!

  27. snugbrimm Says:

    it looks like others are having the same problem with different contests too

  28. Corser1 Says:

    I second that snugbrimm, unable to submit anything to any contest.

  29. lynrite Says:

    I also cannot upload any designs/file types using my Internet Explorer, and I keep getting that same error message when I try.

  30. Lachlan Donald Says:

    We are investigating the issue, should be fixed shortly.

  31. Lachlan Donald Says:

    The problem is fixed, sorry about that guys. If anyone requires a contest extension, please let support know.

  32. snugbrimm Says:

    Thanks for the quick fix guys! that was scary…

  33. nadia2p Says:

    Trying to see if my new avatar shows
    http://www.gravatar.com/)…. thanks for the link Paul :-)

  34. pegatinas Says:

    Who’s big idea was it to put “click to leave feedback” on the mouse rollover for each design?????

    BRILLIANT!!!

  35. Paul Annesley Says:

    pegatinas: Lachlan was experimenting with that idea, so I put it online without telling him ;)

  36. createabit Says:

    Was the site down for maintenance earlier today. I had trouble accessing the site for earlier.

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