Site Down for Maintenance
May 9, 2008
*update* the site is back up
We are having problems with one of our database servers, should be back shortly.
a blog about 99designs
*update* the site is back up
We are having problems with one of our database servers, should be back shortly.
May 9, 2008 at 11:03 am
how long do you think? do you have any possible clue? if not i understand
May 9, 2008 at 11:05 am
When you make the changes, can you make me the winner of the Rachel Reinhardt contest? =D
May 9, 2008 at 11:08 am
10-20 minutes.
May 9, 2008 at 11:09 am
D’oh, thanks for the heads up.
May 9, 2008 at 11:29 am
Seems to be running nicely now
May 9, 2008 at 11:31 am
A few designers may find that a design they submitted during the problem period is missing. Please resubmit if this is the case.
Thanks for your patience, everyone.
May 9, 2008 at 2:36 pm
Couldn’t submit an entry w/ Opera
but could w/ Firefox - huh?
May 9, 2008 at 2:44 pm
There has been an open issue in Opera for a a while now, vote on http://99designs.uservoice.com for it.
May 10, 2008 at 2:25 am
I dont know why 99designs.com works on my dads laptop but not on my pc, I always have to logon to 99designs.com via a proxy. And only even sometimes through proxies it stops working. Its been really really slow for the past week
May 10, 2008 at 1:08 pm
I know of a contest holder that wants to end their contest early but does not know how. Can anyone help?
May 10, 2008 at 1:49 pm
did anyone else experience the 99designs page shrink down to a little 20 x 20 square with guarantee still big and readable about an hour or so ago? It actually first shrunk to about 60 x 60 then 2 seconds it was 40 x 40 then 2 seconds and it was 20 x 20. That was really odd and i tried to go back and it did go to the page i was viewing before but it was still 20 x 20. I had to exit out of my whole browser and leave for an hour and then when i came back on it was fine….that was weird, anyone know what that was about?
May 10, 2008 at 4:02 pm
pegatinas: sure - the contest holder can find the design they wish to award and click on ‘award prize’ to declare the winner and end the contest early.
May 10, 2008 at 4:03 pm
snugbrimm: woah…
I believe there were some DNS problems effecting a lot of sites in the last 24 hours or so - it might have been something to do with that.
May 10, 2008 at 8:37 pm
Seems that “contest won” emails are not being sent out? Anyone notice this?
May 11, 2008 at 3:37 am
Paul, thank you very much. I think that was the problem. The CH wanted 6 designs so I guess they never thought of clicking on one to award the win.
Thanks again, it makes so much sense!
May 12, 2008 at 3:44 pm
@Nadia P: “winner announced” e-mails or “you have won a design prize” e-mails. i don’t ever get the “you have won a design contest prize” e-mails so i wouldn’t know but i haven’t gotten a “winner announced” e-mail in a long time either but contests have been won, so i just assumed they stopped sending the “winner announced” ones. i hope they are still on track with the “you have won” e-mails <
May 12, 2008 at 3:45 pm
how does sway get his face up there and i get some fruity pink design in mine…? unfair…
May 12, 2008 at 4:45 pm
snugbrimm: check out http://www.gravatar.com/ and upload a picture for your email address.
May 12, 2008 at 7:31 pm
Thanks Paul for the info!
May 13, 2008 at 6:20 am
Is anyone else getting the ‘invalid file format’ error when they try to upload a jpeg? It won’t let me upload a png or jpeg image file at the minute.
May 13, 2008 at 6:26 am
I can´t submit any entry, any body knows what´s happening?
May 13, 2008 at 6:30 am
Anyone else having trouble uploading? I am getting an error no matter what format my file is in or what browser I’m using…?
May 13, 2008 at 7:05 am
I cannot view any of the entries full page view. It doesn’t matter if it is a jpeg or png file. Firefox is my browser. I didn’t start having this problem until today.
May 13, 2008 at 7:30 am
I get a message “File uploaded in Screenshot or Thumbnail must be of type image/png, image/jpeg or image/gif” when I try to upload a design. Anybody? (I have tried all possible formats and different file sizes to no avail).
May 13, 2008 at 7:54 am
Thanks for the info Paul! Too bad I don’t have time right now, but peep this, I can’t upload pictures into contests! I get this message with all three file types: Errors Occurred:
File uploaded in Screenshot or Thumbnail must be of type image/png, image/jpeg or image/gif Didn’t start having this problem til today and I’m on Internet Explorer…
May 13, 2008 at 8:19 am
I think it is fair to assume that everyone is having the issue. No new entries posted in hours!
May 13, 2008 at 9:15 am
it looks like others are having the same problem with different contests too
May 13, 2008 at 9:21 am
I second that snugbrimm, unable to submit anything to any contest.
May 13, 2008 at 9:23 am
I also cannot upload any designs/file types using my Internet Explorer, and I keep getting that same error message when I try.
May 13, 2008 at 9:49 am
We are investigating the issue, should be fixed shortly.
May 13, 2008 at 10:20 am
The problem is fixed, sorry about that guys. If anyone requires a contest extension, please let support know.
May 13, 2008 at 3:47 pm
Thanks for the quick fix guys! that was scary…
May 13, 2008 at 6:05 pm
Trying to see if my new avatar shows
http://www.gravatar.com/)…. thanks for the link Paul
May 14, 2008 at 2:11 pm
Who’s big idea was it to put “click to leave feedback” on the mouse rollover for each design?????
BRILLIANT!!!
May 15, 2008 at 11:25 am
pegatinas: Lachlan was experimenting with that idea, so I put it online without telling him
May 17, 2008 at 9:51 pm
Was the site down for maintenance earlier today. I had trouble accessing the site for earlier.